Contact us
FAQ
Below are some of are common questions:
You can contact us by email at info@folkmondaze.com or through our website's contact form. We strive to respond to all inquiries within 24 hours, Monday through Friday.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping times vary depending on your location and the shipping method you select at checkout. Generally, orders are processed within 1-2 business days and then shipped out. Standard shipping within the US typically takes 3-5 business days, while international shipping can take 7-14 business days. Please note that pre-sales are submit to a 2-3 week delivery time.
Due to the nature of our products, returns and/or exchanges are not accepted. However, if you're unhappy with your order please reach out using our contact page or email info@folkmondaze.com within 14 days of your order date and we'll do our best to make sure you're happy. After 14 days, all sales are final.
Yes, we offer international shipping to most countries. However, please note that customs fees and import taxes may apply and are the responsibility of the customer.
Yes, we offer wholesale pricing for qualified retailers and distributors. Please submit a contact form for more information.